MR. ROHIT CHOWDHARY
Q.Could you provide a brief introduction of yourself and your company? How do you align yourself with your brand’s values and mission? .
I’m Rohit Chowdhary, Director at Eppeltone Engineers Pvt. Ltd. With a strong academic foundation and holding an M.Tech from Delhi College of Engineering, I bring over 20 years of experience in the electronics manufacturing sector. Eppeltone Engineers, founded in 1977 by the visionary late Sh. Harish Chander Chowdhary, began as a manufacturer of Switch Mode Power Supplies (SMPS) and has since expanded its product portfolio to include AVR, UPS, MCBs, and energy meters. Our mission is to deliver high-quality products and services that support India’s infrastructure growth while prioritising sustainability and innovation. My collaboration with Eppeltone is founded on its core values of innovation and excellence. Since joining the company in 2004, I have been instrumental in driving its growth and success. Under my leadership, we established a state-ofthe-art, NABL-approved R&D testing laboratory, ensuring that our products meet the highest standards of quality and precision. This initiative reflects our brand’s commitment to advancing cutting-edge technologies. As a director, I remain devoted to honouring the vision of Eppeltone’s founder while steering the company toward ongoing success, innovation, and sustainability.
Q.Could you elaborate on the range of products and services offered by your company. What unique qualities or benefits make these offerings a valuable investment for customers?
Eppeltone provides a wide array of metering solutions designed to cater to the diverse needs of our customers. Our product range includes Switch Mode Power Supplies (SMPS), Automatic Voltage Regulators (AVR), Uninterruptible Power Supplies (UPS), Miniature Circuit Breakers (MCBs), transducers, and energy meters. What distinguishes our products and services is our steadfast commitment to quality, reliability, and innovation. With more than 46 years of industry experience, we’ve refined our expertise to consistently deliver solutions that surpass industry standards. Our advanced manufacturing facilities, equipped with the latest technology and machinery, ensure the highest quality production. Additionally, our state-of-the-art NABL-approved R&D testing laboratory reflects our dedication to pioneering futuristic and cutting-edge technologies, ensuring that our products stay ahead of the curve in the industry. In addition, our products are supported by a range of certifications, such as ISO 9001; ISO 14001, ISO 27001, and the ‘S’ mark safety accreditation from the Government of India, underscoring their reliability and credibility. Our established partnerships with state utility DISCOMs across India, along with approvals from more than 30 state government utilities and several central public sector enterprises, further reinforce the trust and confidence that industry stakeholders place in our products.
Q.Could you share the story of how your company was founded, the journey it has taken over the years, and its current position in the industry?
In 1999, responding to the increasing demand for energy meters driven by the Indian government’s focus on large-scale infrastructure projects, Eppeltone expanded its operations and established cutting-edge manufacturing facilities for energy meter production. This key move marked a turning point in the company’s development and set the stage for its growth into one of India’s leading metering companies. Throughout its journey, Eppeltone remained committed to providing high-quality, cost-effective metering solutions to its valued customers. With a strong emphasis on innovation and customer satisfaction, the company broadened its reach, setting up support facilities and offices in Noida,Uttar Pradesh, and Okhla, New Delhi. Additionally, it has built enduring, trusted relationships with state utility DISCOMs across India. Under the visionary leadership of the late Sh. Harish Chander Chowdhary, followed by the guidance of Rohit Chowdhary and Deven Chowdhary, Eppeltone flourished and expanded. I was instrumental in the establishment of the company’s state-of-the-art NABL-approved R&D testing laboratory, which played a key role in ensuring the production of products of unparalleled quality and precision. Deven, with his strong business insight, led the company’s growth initiatives, driving remarkable operational efficiency and consistently delivering high-quality metering products on time.
Q.How does your company set itself apart from competitors?Could you highlight the key points that make your brand unique?
Eppeltone sets itself apart from competitors through several distinct advantages. With over 46 years of industry experience, the company has established a solid reputation for reliability, quality, and innovation, consistently exceeding customer expectations by understanding their evolving needs. Offering a diverse portfolio, Eppeltone caters to various market segments with comprehensive solutions. The company’s commitment to innovation is evident in its stateof-the-art manufacturing facilities and NABL approved R&D Testing laboratory, ensuring products of the highest quality and precision. Holding prestigious certifications like CMMI Level III, ISO 9001, ISO 14001, ISO 27001, and ‘S’ mark safety accreditation from the Government of India, Eppeltone demonstrates its dedication to quality, environmental sustainability, information security, and safety standards, making it a trusted partner in the industry. Furthermore, the company’s extensive network of long-term relationships with state utility DISCOMs, government utilities, and private contractors reflects its commitment to customer satisfaction and its ability to deliver tailored solutions that address specific needs and requirements.
Q.Can you give some information about your company’s customers? How do you maintain strong, lasting relationships with your customers?
Eppeltone has built a diverse client base spanning 46+ years, including state utility DISCOMs, government utilities, central public sector undertakings, and blue-chip private contractors across India. The company’s focus on superior products and services has garnered trust from over 300 satisfied clients. Our key strategies for maintaining robust client relationships include first and foremost offering quality products and impeccable customer service with emphasis on prompt and personalized assistance. This has helped in fostering trust and loyalty among clients. Our continuous evolution of products addresses emerging trends, which showcases our commitment to cutting-edge solutions that helps in fostering confidence in Eppeltone’s abilities. We actively seek client feedback which drives continuous improvement and responsiveness to client needs.
Q.Please elaborate on the key changes occurring in the manufacturing sector. How is your company adapting to these shifts and capitalizing on the emerging opportunities?
In the manufacturing sector, particularly in the metering industry in India, several significant changes are taking place due to technological advancements, regulatory requirements, and shifting consumer demands. Firstly, the advent of digital technologies such as IoT, AI, and data analytics is revolutionizing the manufacturing landscape, prompting companies to adopt smart and connected systems to enhance efficiency, elevate product quality, and enable predictive maintenance. Secondly, there’s a burgeoning emphasis on sustainability and eco
consciousness, with companies investing in ecofriendly processes, renewable energy sources, and resource-efficient practices to reduce their carbon footprint and comply with regulatory standards. Moreover, the rise of smart cities and infrastructure projects is driving a growing demand for intelligent metering solutions, facilitating efficient energy management, realtime monitoring, and data-driven decisionmaking. Simultaneously, stricter quality standards and regulatory compliance requirements are compelling manufacturers to bolster their testing and certification frameworks to ensure product reliability, safety, and adherence to industry stipulations. Responding to rising consumer expectations, manufacturers are increasingly leveraging flexible production processes and advanced customization technologies to deliver customized and personalized products that meet individual preferences, thereby enhancing consumer engagement and satisfaction. Eppeltone is adapting to the evolving manufacturing landscape by investing in research and development to create innovative metering solutions that integrate digital technologies, promote sustainability, and meet shifting consumer needs. Additionally, the company is incorporating smart technologies into its metering products, such as smart energy and water meters, to offer customers advanced monitoring capabilities, real-time data insights, and energy-saving functionalities. Eppeltone prioritizes quality assurance and regulatory compliance by adhering to international standards and obtaining important certifications like ISO 9001, ISO 14001, and ISO 27001, ensuring the reliability, safety, and performance of its products. Moreover, the company provides customizable metering solutions tailored to the specific requirements of its clients, addressing diverse market needs and enhancing customer satisfaction. Furthermore, Eppeltone embraces sustainability by adopting eco-friendly manufacturing processes, reducing waste generation, and minimizing its environmental impact.
Q.How do you see the future of your manufacturing company contributing to India’s growth trajectory?
Please elaborate on your company’s vision for the coming years Eppeltone is poised to be a pivotal force in India’s growth narrative, spearheading innovation and excellence in the metering industry. With an illustrious 46-year track record, we have cemented our position as a trailblazer, delivering sustainable metering solutions of unparalleled quality and customer satisfaction. Our unwavering commitment to innovation is palpable through substantial investments in cutting-edge research and development, aimed at seamlessly integrating digital technologies into our products to meet dynamic consumer needs. By embracing smart technologies, including advanced energy and water meters, we are driving India’s infrastructure forward, offering efficient, real-time monitoring solutions that foster energy conservation and sustainability. Eppeltone’s dedication to quality assurance and adherence to international standards underscores our commitment to instilling trust and reliability in the industry. Through bespoke solutions tailored to our clients’ precise requirements and a steadfast focus on environmental stewardship, we are leading the charge in catalyzing positive change and propelling India’s industrial growth and development to new heights.
